Frequently Asked Questions

  • ManPri Selections is a one-stop shop for everything on women’s clothing and fashion. We bring you the trends on both local and global market, which makes it easier for you to keep your wardrobe updated of only the best trendy wear for women.

    At ManPri, we are constantly updated with the trendiest, latest, and instagrammable fashion selections catered to the modern woman. We got you covered on the latest styles and designs for clothing, shoes, bags, watches, beauty, and all things fashion.

  • We have clothes available for women of all sizes, which includes general, petite, and plus sizes. When you shop at ManPri Selections, all styles include the available sizes for the item and we also have the size chart for your reference. You can check our size chart here.

  • ManPri Selections is known to have the best deals on women’s clothing. This means that our items have unbeatable prices compared to other women stores. However, if you want to stretch your budget and to shop more on our website, here are the best ways to save:

    • Check our sales section, where we conduct flash sales up to 70% off on selected items for a limited time. We suggest that you make the best of these deals while they last. 
    • Sign up in our newsletter and get instant 30% off on your fist purchase. You will also be the first to receive our sales and promotions through your inbox. You can sign up here. 
    • Become a VIP member and enjoy the benefits of being a VIP shopper at ManPri. See all the benefits and rewards here.
    • Watch out for our “pop-up” discounts, which can appear anywhere on our page when you shop.

  • Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

    The time frame for order delivery is divided into two parts:

    Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the warehouse for dispatch within 24 hours after the order is placed. From the warehouse, 

    the process can take additional 3-7 days more, excluding holidays and weekends.

    Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. 

    US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

    Shipping Cost

    (shipping table, with price insert here)

    Other Notes

    *Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.

    *Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

    * Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

    • Free standard shipping for orders $59 and above
    • Free express shipping for orders $125 and above

  • We like to make you a happy customer so we offer a 60-day moneyback guarantee for all orders, no excuses or questions asked. PLUS you get to keep what you ordered from us!

    If you’re looking to refund your order for whatever reason, we're here to help! To initiate a refund:

    How can I return my package?

    To initiate a return, please check our return policy first, then submit a ticket about the item you wish to return. Also, to enable our agents process your return request faster, please note your item ID or SKU as you will be asked of it.

    What is the status of my refund?

    For most returns, the processing time is usually within 5 days after we have received your parcel. However, given 3-5 days for delivery, it might take up to additional 10-15 days to confirm your refund. Also, if you have chosen to receive the refund on your credit card, the entire process will take about 10-30 business days because your card bank will need to the refund to you. Note that we will refund to your card bank within 48hrs and they may need about 10-30 business days to transfer the money to your card account. We cannot control the speed of your bank processing time. So, contact your card bank for more details.

    We apologize sincerely for the inconvenience caused and thanks for your kind understanding.

    Can I exchange for a different size?

    We accept returns for refund within 30days but for exchange, there are limits to what we can exchange. Here are lists of items that can’t be returned or exchanged except bags, mermaid blankets, andscarves.

    • Lingerie
    • Bodysuits
    • Sleepwear,
    • Jewelry
    • Swimwear
    • Accessories

    Please note that it will take more days for an exchange to be processed than direct order. So, we suggest you return for refund.

    For more information, contact our customer care through live chat or ticket.

    How can I return or exchange items that are not described?

    For all returns, please check our return policy first the submit a ticket about your parcel with the following information

    • The item name or picture or SKU number
    • The order number
    • A description of the problem and some clear picture

    We will process your returns as described in our return policy.

    What is your return policy?

    At ManPri Marketplace, your satisfaction is our top priority. However, in case you aren’t satisfie with the item you received, we sincerely apologize and enjoin you to return as we gladly accept returns within 30days of receipt.

    1. Ones you receive your order; you have to decide whether it is right for you within 30days. If it isn’t, you can submit a ticket and return the package to us with 30days.
    2. The following items cannot be returned or exchanged: lingerie, sleepwear, bodysuit, swimwear, jewelry, and accessory (except bags, scarves, and mermaid blanket.)
    3. Ensure you send your package to us and not the address on the package.

    Note: the original shipping fee and return insurance are non-refundable. 

    What are the items I can’t return?

    The following items cannot be returned or exchanged:

    Lingerie, sleepwear, bodysuit, swimwear, jewelry, and accessories (except bags, scarves, and mermaid blankets.) for more details read our return policy.

    What should I do if my refund is incorrect?

    We sincerely apologize if we have made a mistake with your refund! Kindly contact our customer care via live chat or ticket and we will sort it out as soon as possible.

    The following conditions may affect the amount you were refunded:

    • The delivery charge, which is only refunded for cancelled orders before shipment.
    • Your initial discounts when placing your order will not be included in the refund.

  • Our friendly customer service is available through email, phone, and chat. If you need further help and assistance, you can direct your concerns to support here.